Welcome to Worcester Community Action Council

Worcester Community Action Council's (WCAC) mission is helping people move to economic self-sufficiency through programs, partnerships, and advocacy. WCAC was started in 1965 under President Lyndon B. Johnson's "War on Poverty." It is the federally designated "community action agency" for Central MA. Today, the agency serves the City of Worcester and 45 surrounding towns through emergency and social service programs.



All WCAC Head Start and Early  Head Start programs in Webster and Southbridge will be CLOSED for normal operations through May 4, 2020. Families will be updated thru social media channels and ChildPlus notifications.


WCAC’s main office in WORCESTER will be CLOSED TO THE PUBLIC THRU APRIL 7th. Staff will be available via phone and email but there will be NO IN-PERSON APPOINTMENTS OR WALK-INS for home heating assistance, volunteer tax prep program or the Job & Education Center. Please call 508 754-1176 to make alternate arrangements for service.



For heating emergencies, please call 508-754-1176, option 2 and someone will return your call. Please note, publicly held electric and gas utilities have suspended shut-offs throughout the state of emergency. 


If you have never applied for home heating assistance, and think you may be eligible, email us at liheap@wcac.net or text HEAT to 80123 and a staff member will call you to discuss. For a Spanish-speaking representative, Text CALOR to 80123.  

(updated 3/26/20)

WCAC’s 14th Annual Action Hero Awards and agency’s 55th Anniversary Celebration will be held on Tuesday, May 19, 2020 at the AC Marriott, 125 Front Street, Worcester. We are thrilled to welcome Mark K. Shriver as our keynote. Sponsorship opportunities available – please contact Ellen Ganley at 508.762.9807 if interested. Details about our 2020 honorees and individual tickets coming soon!



WCAC is conducting a three-year Strategic Plan with a Community Needs Assessment.  As a community member, we value your input about the needs of your community in our planning process.  Your responses will help us to plan important programming and take action in the years ahead.  All responses will be kept confidential and will not effect eligibility for services. Click here to take survey.

For 2020, we will be celebrating the 18th year of providing free tax preparation and asset building services to low income working taxpayers throughout Central Massachusetts!  Review your eligibility and schedule an online appointment here. Utilizing the free tax preparation services allows families to retain their full refund, avoiding typical preparation fees which can often run into the hundreds of dollars.

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