Financial Empowerment


In working towards advancing our mission of “moving people to economic self-sufficiency”, WCAC offers programming intended to educate, empower and connect people to financial opportunities and support them to reach their self-identified goals. Programs, operating collaboratively as the agency’s Resiliency Center, include:  One-on-One Financial Coaching, Volunteer Income Tax Assistance (VITA), Mobility Mentoring and BankOn Worcester County.

Staff has certifications in Financial Social Work, Credit as an Asset, Your Money Your Goals, and IRS Tax Preparation.

Program contact for all financial empowerment programs:

Terra Oliveira, Director of Financial Empowerment, 508-762-9802 


Additional Info:


IMPORTANT NOTICE: WCAC's main office remains closed due to ongoing building issues. Fuel clients can call 508-754-7281 to check on the status of your application by entering your social security number and/or to leave a voicemail for staff to call back. For all other home heating inquiries please contact For all other matters contact    (Updated 5/23/2022)