Since 1965 Worcester Community Action Council, Inc. has been there to support our communities in their time of need. That remains true today. Although our physical offices are closed to the public to adhere to public health advisories and social distancing recommendations, be assured our staff are working remotely and remain available via phone and email. Whether you are a long standing client or suddenly find yourself in need of assistance, WCAC is committed to helping however we can and connecting vulnerable families with the community resources they need. Together we do better.

  • Home Heating Assistance – new applications being accepted thru MAY 29TH. First time applicants should text HEAT (for English) or CALOR (for Spanish) assistance. Existing clients should message for updated info about your benefit if your income has decreased significantly due to the COVID-19 pandemic. For heating emergencies call 508 754-1176 option 2.
  • Unemployment Assistance – If you’ve been laid off due to COVID-19, click here for expedited unemployment insurance claim information.
  • Unemployment Assistancesign up for a virtual town hall on applying for unemployment assistance
  • JobGet – employment opportunity data base run by MassHire Central Region Career Center. Click here to search for available jobs.
  • Food Assistance – If you were laid off or lost income and need help putting food on the table due to the COVID-19 crisis, SNAP food assistance can help. SNAP, the Supplemental Nutrition Assistance Program (formerly known as food stamps), gives individuals and families money to buy food. You have the right to apply for SNAP any time you need help.
  • Mobile Meals in Worcester – FREE breakfast and lunch or supper meals for all children, Monday – Friday. Students 18 years of age and under along with students in Transitional Special Education and English Learner programs are eligible to participate Click here for schedule.
  • Mobile Meals in Southbridge – Southbridge Public Schools will offer mobile meals to students in need, pick up from three schools as well as Brookside Terrace. Click here for additional info.
  • Mobile Meals in Webster – Webster Public Schools will offer mobile meals to students in need, pick up aailable from three school sites. Click here for additional info.
  • Worcester County Food Pantries, Soup Kitchens and Shelters
  • Services for Seniors – Open for business and accepting referrals! We are delivering Meals on Wheels, providing Case Management, in-home services, investigating elder abuse… visit Elder Services of Worcester Area 
  • Emergency Child Care – Per order of the Governor, all non-emergency child care programs are closed through May 4th. Emergency child care programs authorized by the Department of Early Education & Care will serve children of families designated as COVID19 Essential Workforce. Click here for additional guidance as well as link to authorized child care providers.
  • Worcester Regional Transit Authority (WRTA)– In order to comply with social distancing for the safety of our passengers and drivers effective April 1, 2020 all passengers will board and exit the bus through the rear door. Front door boarding is still available for customers with accessibility needs. WRTA will suspend enforcement of the WRTA fare policy during this time. This policy will be in effect for thirty (30) days. At the end of the thirty (30) day period current conditions will be reviewed to determine the need for continued implementation.
  • Greater Worcester Community Resources
  • UMASS_Family Resource Center Brochure Trifold_ENGLISH_09122017
  • UMASS_Family Resource Center Brochure Trifold_SPANISH_2019_PQ
  • Disaster Distress Hotline– One national telephone resource for linkage to crisis counseling services is the Disaster Distress Helpline, which is administered by the Substance Abuse and Mental Health Services Administration (SAMHSA). This is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Individuals experiencing distress may call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor. Additional information on the Disaster Distress Helpline is available via this link.
  • National Child Traumatic Stress Network – Additional information on children and trauma is available through the National Child Traumatic Stress Network which is a federally sponsored network focused on trauma-informed care in multiple settings. The website for this network and a link to a resource for parents and caregivers focused specifically on COVID-19 is below:

In the wake of the murder of Mr. George Floyd, we are still searching for words adequate to express our disgust and horror over the actions of those responsible for his death; our deep sadness for Mr. Floyd’s family, friends and community; and our anger over the repeated dehumanizing and fatal oppressive actions that threaten our nation. On behalf of the Worcester Community Action Council, we unequivocally condemn the police brutality that led to Mr. Floyd’s death. We join the call for justice, unity, peace and reform.

Worcester Community Action Council is directly and indirectly affected by the tragic events in our country that have reopened wounds that were never healed.  Our board of directors, staff and clients feel the impact of these events in deeply personal ways, and struggle with the feelings of fear, mistrust, separation, and anger.  We stand together in solidarity with the thousands of peaceful demonstrators across the country who are demanding justice for Mr. Floyd and an end to the systemic and intentional acts of oppression imposed upon communities of color.  George Floyd is now among countless, precious Black lives lost due to the imbalance of power in this country that has been perpetuated by racism.  Systemic racism must end.  We must hold ourselves accountable as allies to act as a relentless force for positive change.

Community Action was created in 1964 from the efforts of the Civil Rights Movement as part of the federal Economic Opportunity Act in the “War on Poverty”. In our role in the community, WCAC must renew and strengthen our calls for an end to the poverty and inequity that threaten our society.

We will be a strong voice against injustice, oppression and hate by advocating for policies that create equitable access to education, health, social and economic systems.

We will continue to work to stabilize individuals and households through our programs while deepening our resolve to create economic self-sufficiency through financial building blocks.

We will continue our leadership role in the City of Worcester’s Safe and Successful Youth Initiative in partnership with the Worcester Police Department and Worcester Public Schools, recognizing youth employment and education are pathways for success.

We will continue to invest resources in our youngest children across Southern Worcester County from ages zero to five as we help prepare them for long-term success in school and life.

We will use our agency’s purchasing power to support African American, Latinx and Immigrant- owned businesses by purchasing goods and services.

We will support a diverse staff at all levels to work within our own agency staff to examine, change and navigate ourselves and our community into a just and equitable era.

We will listen to the needs of our community and routinely shift our work to address these needs directly.

We will partner with you, and like-minded organizations, to support initiatives that help our community heal, unify, and become stronger.

Together, we can make meaningful reforms, and change the course of the future for our children.


Marybeth Campbell, Executive Director                    Noreen Johnson Smith, WCAC Board Chair

Statement endorsed by WCAC Board of Directors 6/2/2020