Worcester Community Action Council has contracts with the Department of Energy (DOE) and the major local utility companies to install energy conservation measures in low-income homes throughout Central and Southern Worcester County. Each home receives an in-depth inspection by a certified energy auditor to assess conservation needs and the safety and efficiency of the primary heating system. Areas needing improvement are rectified if the home and the occupant meet the criteria of one or more programs outlined below. All work is subject to the availability of funding. For more information about these energy saving programs please email us at or call 508.754.1176 x 157


Instant savings are available for eligible tenants and home owners of 1 to 4 family units!  LIHEAP clients and households paying the R2 rate with National Grid are eligible.

If your refrigerator,  freezer, washing machine, dehumidifier or air condition is an energy guzzler, National Grid Electric may replace it for FREE

Funded by National Grid, WCAC’s AMP helps tenants and homeowners to save energy and money by replacing light bulbs and inefficient appliances with NEW, efficient ones.

See the savings on your bill right away with the following upgrades:

  • Light bulbs – incandescent bulbs will be replaced with long lasting LED bulbs
  • Refrigerator or freezer  – must be replacing an inefficient model
  • Washing Machines – must be replacing a working top loader with an agitator AND meet other criteria.
  • Dehumidifier – must be replacing an inefficient model
  • Air Conditioners (Window) – must be replacing an inefficient model

Clients who have received AMP services recently may not be eligible immediately. Some restrictions apply.


Tenants and Homeowners are eligible for this program!  The Weatherization Assistance Program provides households with the opportunity to permanently reduce their energy bills.  We install insulation, weather-stripping and more, making your home warmer in the Winter and cooler in the Summer.  Full scale home energy conservation services are provided using the most advanced technologies and testing protocols available.

Homes are selected on a priority basis and all work is subject to quality control inspections both during installation and after the work is completed.  There is NO COST for this service for LIHEAP Eligible Households, for those eligible for discounted utility bills and some other programs.  Funding is supplied by the Department of Energy, National Grid and Eversource.


The federally funded Heating Emergency Assistance Retrofit Task Weatherization Assistance Program (HEARTWAP) provides resources for emergency repairs, maintenance and replacement of heating systems to LIHEAP and discount rate eligible homeowners. Note: This program is only for homeowners. If you are a tenant, your landlord is responsible for your heating system.



In the wake of the murder of Mr. George Floyd, we are still searching for words adequate to express our disgust and horror over the actions of those responsible for his death; our deep sadness for Mr. Floyd’s family, friends and community; and our anger over the repeated dehumanizing and fatal oppressive actions that threaten our nation. On behalf of the Worcester Community Action Council, we unequivocally condemn the police brutality that led to Mr. Floyd’s death. We join the call for justice, unity, peace and reform.

Worcester Community Action Council is directly and indirectly affected by the tragic events in our country that have reopened wounds that were never healed.  Our board of directors, staff and clients feel the impact of these events in deeply personal ways, and struggle with the feelings of fear, mistrust, separation, and anger.  We stand together in solidarity with the thousands of peaceful demonstrators across the country who are demanding justice for Mr. Floyd and an end to the systemic and intentional acts of oppression imposed upon communities of color.  George Floyd is now among countless, precious Black lives lost due to the imbalance of power in this country that has been perpetuated by racism.  Systemic racism must end.  We must hold ourselves accountable as allies to act as a relentless force for positive change.

Community Action was created in 1964 from the efforts of the Civil Rights Movement as part of the federal Economic Opportunity Act in the “War on Poverty”. In our role in the community, WCAC must renew and strengthen our calls for an end to the poverty and inequity that threaten our society.

We will be a strong voice against injustice, oppression and hate by advocating for policies that create equitable access to education, health, social and economic systems.

We will continue to work to stabilize individuals and households through our programs while deepening our resolve to create economic self-sufficiency through financial building blocks.

We will continue our leadership role in the City of Worcester’s Safe and Successful Youth Initiative in partnership with the Worcester Police Department and Worcester Public Schools, recognizing youth employment and education are pathways for success.

We will continue to invest resources in our youngest children across Southern Worcester County from ages zero to five as we help prepare them for long-term success in school and life.

We will use our agency’s purchasing power to support African American, Latinx and Immigrant- owned businesses by purchasing goods and services.

We will support a diverse staff at all levels to work within our own agency staff to examine, change and navigate ourselves and our community into a just and equitable era.

We will listen to the needs of our community and routinely shift our work to address these needs directly.

We will partner with you, and like-minded organizations, to support initiatives that help our community heal, unify, and become stronger.

Together, we can make meaningful reforms, and change the course of the future for our children.


Marybeth Campbell, Executive Director                    Noreen Johnson Smith, WCAC Board Chair

Statement endorsed by WCAC Board of Directors 6/2/2020