Fuel Assistance

Providing relief to those households that are most vulnerable to high home heating costs



WCAC’s Fuel AssistancLIHEAP graphice Program is designed to provide relief to those households that are most vulnerable to high home heating costs. Massachusetts’ Low Income Home Energy Assistance Program (LIHEAP) targets assistance to households with the lowest incomes and highest average energy costs. The LIHEAP is intended to help defray the cost of heat during the winter months, November 1 – April 30 of each year.



Returning Applicants:

  • Can re-apply through the mail (recertification applications currently being distributed via U.S. mail).
  • All income/expense/household information must be verified every year, even if there is no change.

Helpful forms:





Learn more about Low Income Home Energy Assistance Program (LIHEAP) –
2019 DHCD Cold Relief – Informational Brochure

First Time Applicant?
Try our on-line appointment scheduling system.*

Online appointment scheduling is now available for intake sites in Spencer, Southbridge, West Boylston, Webster, and West Warren. No appointment necessary at Worcester office, Mondays, Tuesdays, Thursdays & Fridays, 9:00 a.m. – 3:30 p.m.

Make an Appointment

LIHEAP Automated Information Line: 508.754.7281

  • Check the status of an application already submitted
  • Check payments to your heating vendor
  • Learn how to apply for Fuel Assistance

Contact us 24/7 at LIHEAP@wcac.net with your specific questions.
E-mails received during non-business hours will be responded to during the next business day.

Additional Information:


For LIHEAP Program/WCAC Storm and Emergency Related Closing Announcements: Call 508.754.1176 x 250



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