Important things that you need to know as we start the 2020-2021 Fuel Assistance season



How to reach us:

    •  Email or call us at 508-754-1176 with questions.
    • Check the status of your application through our 24/7 automated phone system by calling 508-754-7281 and following the voice prompts.

How to send us your application and other requested documents.

      • Mail information to us: WCAC Fuel Assistance, 484 Main Street, Suite 200, Worcester, MA 01608.
      • Email documents to us at :
      • Mail Drop Box is now available at our 484 Main Street, Worcester office. Mail box is located outside our main entrance on the second floor of the Denholm Building.

Office closed to the public means:

      • No on-site appointments until further notice.
      • Mail Drop box is available for drop off of applications and/or requested paperwork, or you can mail it to us.
      • Copy services are not available until further notice.

In order to do our part to keep our employees, our clients and the community safe, WCAC’s administrative offices remain closed to the public due to COVID19. Staff is working and is available by both email and phone, but please be patient if there is a delay in our response time. Please email us at or call 508-754-1176 to leave a message for our staff.