Worcester Free Tax Service Coalition

2016_WFTS_Logo_v2For 2019, the Worcester Free Tax Service Coalition will be celebrating its 17th year of providing free tax preparation and asset building services to low income working taxpayers throughout Central Massachusetts! Through the Volunteer Income Tax Assistance (VITA) program, IRS-certified volunteers prepare taxes and specifically look for tax credits the household may be eligible for, such as the Earned Income Tax Credit (EITC), Child Tax Credit (CTC) and other credits. Some households with children are eligible for tax refunds of over $6,000. Utilizing the free tax preparation services allows families to retain their full refund, avoiding typical preparation fees which can often run into the hundreds of dollars.

Worcester Community Action Council (WCAC) is among the Coalition’s city wide members, comprised of a collaboration of businesses, financial institutions and non-profit organizations who work to promote free income tax credit benefits to low and moderate income working individuals and families as a strategy to build household assets and increase economic self-sufficiency.

In 2018, a total of 2,120 households were served with a total of $3.59 million dollars returned to the local economy! This was all possible because of our dedicated volunteers. If you are interested in volunteering at a Worcester Free Tax Service Coalition Site during the 2019 tax season, please email info@wcac.net 

(VITA) Volunteer Income Tax Assistance Sites & Hours for 2019

Worcester Community Action Council, Inc.     

WORCESTER: Denholm Building, Room 203, 484 Main Street, Worcester, MA 01608

Appointments available Monday, Tuesday and Wednesday 5 – 7 p.m.; Saturday 9 a.m. – 1 p.m.

Call 508-754-1176 x234  (Se habla Espanol)


SOUTHBRIDGE: 61 Pine Street, Southbridge, MA 01550

Appointments available Wednesday, Thursday, and Friday 5-7 p.m. 

Call 508-909-0061 x10 (Se habla Espanol)


Other VITA sites:

  • Main South CDC, 875 Main Street, Worcester   508-752-6181

Appointments available Wednesday & Friday 5:45 – 8:45 p.m.; Saturday 10 a.m. – 1 p.m., 2-5 p.m.

  • Plumley Village, 16 Laurel Street, Worcester  508-770-0508

Appointments available Tuesday & Thursday 4-6 p.m.; Saturday 10 a.m. – 3 p.m.

  • Worcester State University, Sullivan 206, 486 Chandler Street, Worcester

Appointments available  Monday & Wednesday 3:30 – 6:30 p.m.; Saturday 10 a.m. – 2 p.m.

Open February 4 to April 17, 2019; Closed 2/18, 3/9, 3/11, 3/13, 3/16 – and any WSU snow days

Make an appointment online by clicking here (this is for WSU site only), email or call 508-929-8424 ( please allow a few days for a return call)


EITC Eligibility Requirements for 2018 Tax Limits:

# of ChildrenSingle Worker IncomeMarried Worker IncomeEITC up to
  • Investment income cannot exceed: $3,500


What to bring to the VITA Site:

  • Proof of identification (photo ID)
  • Social Security cards for you, your spouse and dependents or a Social Security number verification letter issued by the Social Security Administration
    • An Individual Taxpayer Identification Number (ITIN) assignment letter may be substituted for you, your spouse and your dependents if you do not have a Social Security number
    • Proof of foreign status, if applying for an ITIN
  • Birth dates for you, your spouse and dependents on the tax return
  • Wage and earning statements (Form W-2, W-2G, 1099-R,1099-Misc) from all employers
  • Interest and dividend statements from banks (Forms 1099)
  • A copy of last year’s federal and state returns, if available
  • Proof of bank account routing and account numbers for direct deposit such as a blank check
  • To file taxes electronically on a married-filing-joint tax return, both spouses must be present to sign the required forms
  • Total paid for daycare provider and the daycare provider’s tax identifying number such as their Social Security number or business Employer Identification Number
  • Forms 1095-A, B or C, Affordable Health Care Statements
  • Copies of income transcripts from IRS and state, if applicable

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